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Support Small Business & Receive Free Shipping On All Orders Within Continental USA

GeoJango's Refund, Return, and Exchange Policy

Returns

Each map is individually made for you. There is a tremendous investment in producing each order and shipping costs are also a major factor. We are unable to resell any map that has been shipped out (fingerprints and our guarantee it is 100% made just for each individual). Therefore, we are unable to accept returns. Thank you for understanding.

If for any reason you are not happy with your map or if there is any damage, please contact us. We are here to help!

The Cartography and Geography in our maps are extraordinary. Each map took over 2 years two develop.
As a small USA Business, women-owned and self-supporting business to our staff, we appreciate every order.
It means the world to us!

 

Exchanges

We understand that it is easy to make mistakes with customizations, but unfortunately we are unable to make any changes once your order has been shipped and received. We aim to ensure that your customizations are correct when we send a proof. Due to the personalized nature of our maps we cannot accept returns, however we may be able to work with you for non-custom maps. Keep in mind shipping fees and a second production fee may be necessary.

We are here to work with you to ensure you are happy with our product, please contact us at . We are available Monday - Fridays and may need 48 hours to return emails.  

Contact GeoJango

If you have questions regarding our privacy policy or return policy, you may reach us at support@geojango.com. Alternatively, you may send us a message through our contact page.

Our mailing address is 1270 Quarry Ln. Suite B, Pleasanton, CA 94566

Our customer service number is 925-264-9299 and available Monday-Friday 10am-4pm PST.