Production:
Framed maps are generally produced within 2-4 business days
Map posters are generally produced within 1-2 business days
Shipping Costs (Complimentary Shipping):
GeoJango is currently covering the shipping costs for any framed map order which runs us $37 to $220 for any framed map order. For any Rolled Map order, we are covering $12 to $36 on average. Shipping costs are a big impact on a small USA business. We pay this shipping cost regardless if the map is purchased on Amazon, our website, or any other marketplace. We appreciate it when the order is made directly on our website to save us on huge marketplace fees.
Estimated Shipping Times (Standard Shipping):
West Coast: 2 business days
Mountain States: 3 business days
Midwestern States: 4 business days
Eastern States: 5 business days
Hawaii, Alaska, foreign APO/AFO: 5-10 business days
Expedited Shipping Option:
We offer an option to upgrade your shipping from standard shipping (via FedEx Ground) to expedited shipping (via USPS Priority Mail). If you select this upgraded option it will already be included in your total order cost once you reach the shipping page towards the end of the checkout process.
Return Policy:
We are happy to help and accept cancellations within 6 hours of your purchase.
We are happy to help with any shipping damage. Contact us within 10 business days and follow the instructions on the Thank You / Shipping Card.
We are unable to accept returns for a custom map. We guarantee quality workmanship and materials for every map.
For any standard map return, the map must not have been touched and sealed in the original container. All shipping and packaging costs (shipping both ways) will be subtracted from any refund. All returned must be made within 14 days of delivery.
In the unlikely event that there is a problem with your order, you can contact us. We are help to help!